18 Nov

Intercompany Order Management Specialist Vacature bij Stryker Venlo

Functietitel
Intercompany Order Management Specialist
Bedrijf
Stryker
Locatie
Venlo LI
Openingsdatum
18 Nov, 2018 27 days ago

Stryker Venlo met spoed nodig onderstaande werk positie als de Intercompany Order Management Specialist. Lees deze personeelsadvertentie zorgvuldig alvorens het aanbrengen van. Er zijn enkele kwalificaties, ervaringen en vaardigheden eisen dat de werkgevers nodig hebben. Doet je carrière geschiedenis passen deze eisen? Ervoor begrijpen dat u de rol die je solliciteert en dat zorg ervoor dat het geschikt is met uw vaardigheden en kwalificaties te.

Volg de online aanwijzingen, vul alle benodigde velden, en alle relevante informatie, zodat uw aanvraag correct is ingediend. Wanneer u klikt op 'Apply This Job' knop (opent in nieuw venster) wordt u meegenomen naar het online sollicitatieformulier. Hier wordt u gevraagd om persoonlijke en contactgegevens te verstrekken, reageren op werkgerelateerde vragen, en laten zien hoe u voldoet aan de belangrijkste selectiecriteria.

Intercompany Order Management Specialist Vacature bij Stryker Venlo Vacatures Detail:

Key Activities & Accountabilities

The International Customer Service Specialist is responsible for: 

Overseeing and coordinating the customer service activities to meet goals, quality and Customers needs- objectives while setting and/or prioritizing tactical issues, and evaluations based on Customer demands/trends/needs. 

Provides first class customer service towards customers. First point of contact for Stryker LRD’s; 

Support and execute the logistics in accordance with customer SLA, Business rules, CDC objectives, RA/QA, and Trade Compliance. Supports a smooth supply chain through order management. 

Order management;

o Order entry;

o Order follow up; Support on warehouse processing;

o Reporting towards customers and other stakeholders;

o Communication; Contact person for customer service departments regarding outstanding sales orders, pending shipments and any other relevant inquiries

o Escalation handling;

o Application of Stryker business rules;

o Preparation of relevant documentation; 

Interact with Supply Chain for inventory availability; 

Interact with responsible functions to ensure right allocation decisions are taken; 

Support tactical issues with forwarders, customer service and customers; 

Reporting towards Customer Service, Purchasing, Plants, LRD’s and selling divisions; 

Identify opportunities for service & Process improvement; Participating in initiatives / projects to improve service, processes and capabilities; 

Participating in initiatives / projects to improve service, productivity, processes and/or cost reductions. 

Will manage equipment and workload/capacity to meet the Customers needs. 

Uses independent judgement to ensure the right allocation decisions are taken 

Will ensure compliance with all aspects of our Quality Management System, from alert notification through total customer’s satisfaction. 

Will support the Customers and Sales force through continued system and or policy improvements. 

Maintain team and individual compliance. 

Project support.



Work From Home: Yes

Travel Percentage: Up to 25%


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