15 May

Network Specialist Benelux Vacature bij Verizon Schiphol

Functietitel
Network Specialist Benelux
Bedrijf
Verizon
Locatie
Schiphol NH
Openingsdatum
15 May, 2018 4 hours ago

Verizon Schiphol met spoed nodig onderstaande werk positie als de Network Specialist Benelux. Lees deze personeelsadvertentie zorgvuldig alvorens het aanbrengen van. Er zijn enkele kwalificaties, ervaringen en vaardigheden eisen dat de werkgevers nodig hebben. Doet je carrière geschiedenis passen deze eisen? Ervoor begrijpen dat u de rol die je solliciteert en dat zorg ervoor dat het geschikt is met uw vaardigheden en kwalificaties te.

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Network Specialist Benelux Vacature bij Verizon Schiphol Vacatures Detail:

What you’ll be doing...

Functional

The network specialist is required to perform theirduties aspart of theBenelux Center supporting the Benelux region. The department responsibilities are also partly being performed in a 24x7 environment. Your responsibility/job requirement can therefore include beingscheduled forout-of-hours 24x7 shift duty being either full-time, part-time,holiday or illness cover.

The following tasks are part of the function:
Field Network Support

Perform remote support to our operations technician/engineers

Perform remote support to our thirdparty vendors and carriers providing field services on Verizon’s behalf

Perform and coordinate local/remote testing for delivery and repair activities

Troubleshoot network and customer technical issues and work directly with our carrier for resolution if and when required

Act as a SME for our local network and customer premise equipment and infrastructure

Coordinate local repair activities and drive to resolution based on set priorities

Assist field staff with issues (contacting colleagues in other departments/customer/technical questions, etc.). Maintain good contact with the engineers/customers and other relevant departments.

Circuit Design

Perform Circuit Design activities for our network using the Verizon tool

Create network and customer circuit designs based on order information and network inventory tools

Create hardware and software tasks based on the circuit design requirement

Handle fallout tickets and work with our systems and IT to resolve.

Dispatching

Dispatches include, but are not limited to: Trouble tickets, installations, preventative maintenance, disconnect & scheduled activities

Ticket/order/work request validation needs to be performed and ensure requirements are met for dispatching. Check all orders and work requests for completeness and solve issues or reject if not possible

Efficiently dispatching based on prioritization to the available technicians/engineers

Monitor repair queues and take corrective action if and when required

Arrange access to Verizon/customer/other locations where applicable

Ensure proper assistance and communication is provided towards our internal and external customers/suppliers.

Update Systems

Ensure all our systems are updated with comments, correct dates according to our processes. Systems include, but are not limited to PC, ProQuest, F&E, RMO, UOTM, EASR, LOD, Cameo etc.

Provide readable and clear updates to support internal and external organization to ensure easy progress of workflow.

What we’re looking for...

Qualifications and Experiences

Requires a broad range of skills within a technicaldiscipline to effectively perform complex assignments; requires familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices.

Several years operational experience in the telecommunications or ICT industries

Engineering degree or similar

Strong organizational skills and ability to multitask, balancing competing priorities

Analytical and problem solving skills

Strong facilitation and task completion skills

Good customer communication skills

Capability to work independently in a regional team

Project Management (desired)

Fluent in English and Nederlandse(written and verbal)

PC Literate (E-mail, MS Office Suite).

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.


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